Terms of service

Terms of Service

These Terms of Service (“Terms”) apply when you visit, use or make a purchase from Inflyn.

Throughout these Terms, “Inflyn”, “we”, “us” and “our” refer to Inflyn. By using our website or placing an order, you agree to these Terms and the policies referenced on our website.

1. Using Our Website

You may use our website only for lawful purposes.

You must not:

  • use the website for fraudulent, unlawful or abusive activities;

  • interfere with the security or operation of the website;

  • attempt to gain unauthorised access to our systems or other users’ information;

  • copy or commercially use our website content without permission; or

  • use our services in a way that violates applicable law or the rights of others.

We may restrict or suspend access where reasonably necessary to protect Inflyn, our customers or our services.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information are accurate.

However:

  • colours and appearance may vary slightly depending on your screen, device, lighting or photography;

  • product packaging or minor details may change from time to time; and

  • product availability may change without notice.

Available sizes, colours, styles and other product options are shown on the relevant product page.

Nothing in this section limits your rights if a product is faulty, materially different from its description, or otherwise protected under applicable consumer law.

3. Prices

Prices may vary between markets and may change from time to time.

The price shown at checkout at the time you place your order will normally apply to that order.

If there is an obvious pricing, system or listing error, we may correct the error or cancel the affected order before fulfilment. If payment has already been made and we cancel the order, the relevant amount will be refunded.

4. Orders

Submitting an order does not guarantee that we will be able to accept or fulfil it.

We may cancel, refuse or limit an order where reasonably necessary, including if:

  • a product is unavailable;

  • there is an obvious pricing or system error;

  • payment cannot be authorised;

  • we cannot deliver to the supplied address;

  • we reasonably suspect fraud or unauthorised activity; or

  • the order breaches applicable purchase limits or these Terms.

If we cancel an order after payment has been received, we will refund the applicable amount.

We may also limit quantities purchased per customer, household or order where reasonably necessary.

5. Payment

You agree to provide accurate and complete payment and order information.

Payments may be processed by Shopify or other third-party payment providers.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

We may review, hold or cancel transactions that we reasonably believe may be fraudulent, unauthorised or otherwise suspicious.

6. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will try to assist if the order has not yet entered processing or fulfilment, but we cannot guarantee that changes or cancellations will be possible once an order has begun processing, packing or shipping.

Once an order has been shipped, any return will generally be handled under our Return & Refund Policy.

7. Promotions and Discount Codes

Promotions, discounts and discount codes may be subject to specific conditions, including:

  • validity periods;

  • eligible products or markets;

  • minimum purchase requirements; and

  • limits on how often an offer may be used.

Unless otherwise stated, promotions cannot necessarily be combined.

We may cancel or refuse a discount where we reasonably believe it has been used fraudulently, incorrectly or in breach of the promotion conditions.

8. Shipping and Returns

Shipping fees, delivery information and free-shipping thresholds are governed by our Shipping Policy.

Returns and refunds are governed by our Return & Refund Policy.

These policies form part of these Terms.

9. Third-Party Services

Our store is hosted by Shopify and may use third-party services for payments, shipping, analytics, marketing and other functions.

Some parts of our website may also contain links to third-party websites or services.

We are not responsible for third-party websites, services or content that we do not control, except where applicable law provides otherwise.

Your use of third-party services may also be subject to their own terms and policies.

10. Intellectual Property

The Inflyn name, logo, website design, original text, graphics, photographs, videos and other protected content are owned by Inflyn or used with permission from the relevant rights holder.

You may view and use our website for personal shopping purposes.

You may not reproduce, distribute, modify, sell or commercially exploit protected Inflyn content without permission.

11. Responsibility for Product Use

Customers are responsible for using products appropriately and following any instructions, warnings or care information provided with the product.

To the extent permitted by law, Inflyn is not responsible for loss or damage caused by:

  • improper or unintended use;

  • failure to follow product instructions or warnings;

  • unauthorised modification of a product; or

  • circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

12. Consumer Rights

These Terms do not exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

If the laws that apply to you provide different or additional rights, those rights will apply.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, policies or legal requirements.

The latest version will be published on our website.

Changes will apply from the date the updated Terms are published, except where applicable law requires otherwise.

14. Contact

If you have questions about these Terms or an order, please contact us using the contact details provided on our website.